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At Portwest Sales (“we,” “us,” or “our”), your privacy is as important to us as the quality of our garden tools and outdoor equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gardentoolsoffers.com.

1. Information We Collect

We collect information to provide better services to all our customers – from DIY enthusiasts to landscaping professionals:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase or create an account.
  • Transaction Data: Products purchased, order history, and payment method details (though we never store full credit card numbers).
  • Technical Data: IP address, browser type, device information, and cookies (see Section 6).
  • Usage Data: How you interact with our website, including pages visited and products viewed (particularly for our power tools and garden equipment categories).

2. How We Use Your Information

Your data helps us maintain the rugged reliability you expect from a garden tools supplier:

  • Process orders for artificial grass, cordless drills, or other products efficiently
  • Provide customer support for your gardening and tool inquiries
  • Improve our product offerings and website functionality
  • Send relevant promotions about outdoor equipment and new tools (with your consent)
  • Prevent fraud and enhance payment security
  • Comply with legal obligations regarding international sales

3. Data Sharing and Disclosure

We treat your data with the same care we apply to crafting our garden tools:

  • Service Providers: Trusted partners who assist with payment processing (like PayPal), shipping, and website operations.
  • Business Transfers: In the event of a merger or acquisition affecting our Texas-based operations.
  • Legal Requirements: When required by law or to protect our rights and customers.
  • International Transfers: As we serve customers globally (excluding some Asian regions), data may be transferred to servers outside your country with appropriate safeguards.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same robustness as our professional-grade power tools:

  • 256-bit SSL encryption for all transactions
  • Secure servers with restricted access
  • Regular security audits of our systems
  • Payment details processed through PCI-compliant services

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

5. Your Rights

You have control over your information, just as you control our quality garden tools:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request removal of personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small files that help us provide the best shopping experience for your gardening and tool needs:

  • Essential Cookies: Necessary for secure checkout and account functions
  • Performance Cookies: Help us improve our website based on how customers navigate our product categories
  • Marketing Cookies: Show relevant ads for products like artificial grass or cordless drills (you can opt out)

You can manage cookie preferences through your browser settings. Note that disabling some cookies may affect website functionality.

7. Changes to This Policy

We may update this policy as our business grows, just as we expand our product range from hand tools to irrigation systems. Significant changes will be notified through our website or email.

8. Contact Us

For privacy-related questions or concerns about how we handle your garden tool purchases and data:

Email: [email protected]
Mail: Portwest Sales, 1160 Sigley Road, San Antonio, TX 33576, USA

Thank you for trusting Portwest Sales with your outdoor equipment needs and your personal information. We’re committed to maintaining that trust with transparency and security.