Our Commitment to Hassle-Free Delivery

At Portwest Sales, we understand that when you’re ready to tackle your next gardening project or home improvement task, you want your tools delivered promptly and securely. That’s why we’ve designed a delivery system that combines speed, reliability, and affordability – just like the quality tools we offer.

Whether you’re stocking up on cordless power tools, upgrading your irrigation accessories, or transforming your outdoor space with artificial carpet grass, our delivery options ensure your purchases arrive when you need them.

Shipping Options Tailored to Your Needs

Standard Shipping: Fast & Trackable

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Cost: $12.95 flat rate
  • Best for: Customers who want their drill bits, wrenches, or cutting tools delivered faster with full tracking

Free Shipping: Economical & Reliable

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Cost: FREE for orders over $50
  • Best for: Larger orders of garden tools, fencing materials, or inflatable pools where delivery speed isn’t critical

Processing Time: All orders are processed within 1-2 business days before shipping. During peak seasons, please allow an extra day for processing.

Global Reach with Local Care

From our headquarters in San Antonio, Texas, we ship worldwide to gardening enthusiasts and professionals alike (excluding some Asian and remote regions). Wherever you’re planting, building, or repairing, we’ll get your tools to you.

Our customers – whether they’re weekend warriors assembling outdoor cabinets or professionals installing fences and edgings – appreciate our straightforward shipping policies and reliable delivery partners.

Easy Returns Within 15 Days

Confidence in your purchase doesn’t end at delivery. If any item doesn’t meet your expectations, simply return it within 15 days of receipt. We stand behind the quality of every hand tool, cultivator, or power tool we ship.

Why Our Customers Trust Our Delivery

  • Transparent timelines – no guessing when your coolers or hoses will arrive
  • Multiple carrier options to suit different needs and budgets
  • Global coverage serving gardeners and DIYers worldwide
  • Secure packaging ensuring your drills and fasteners arrive in perfect condition

Ready to equip your next project? Browse our selection of durable garden tools and professional-grade equipment today, and experience the Portwest Sales difference – from our products to our delivery.

Questions about shipping to your location? Contact our team at [email protected] – we’re happy to help!